Cullompton Community Centre Privacy Notice

Who we are

Cullompton Community Centre is a dynamic modern venue right at the heart of the Cullompton community. We welcome everyone and the Centre can be hired as a venue for business conferences, community events, parties, markets and food events, sports and dance workshops, or a wedding reception with full catering facilities. Our friendly and approachable staff are happy to discuss how we may fulfil your requirements. In providing our services to you we process personal data about our staff and customers.

Our registered name is “Cullompton Community Centre (Operations) Limited”, company number 07649093. We are a “Data Controller” for the purposes of the EU General Data Protection Regulation 2016/679 (“Data Protection Law”) and are committed to protect your personal data and to make every effort to ensure that it is processed in a fair, open and transparent manner.

We may change our Privacy Notice by updating this page on our website, so please check here from time to time to be sure that you are happy with any changes.

What information we collect

When we are contacted by a customer we will record their name, organisation name, address and relevant phone and email contact details. If you contact us via our website or by email we may also collect some technical information about the system you used; this information might contain data that could identify you.


For volunteers and staff we will ask for some basic personal data when someone applies to work with or for us, and will require further details, including full name, home address, date of birth, National Insurance number and any other personal data, including any health-related data which may be relevant to the nature of our work and the role being undertaken. This is needed for our routine administration.

How we use your personal data

We use customer personal data to provide a means of contacting the customer about their booking and to invoice them. The data is stored onsite in our management information system and emails, with some details in a paper diary, and certain data may also be stored in our accounts system. We retain electronic and paper copies of this data for up to five years.

Website information forms are forwarded to us by email and all emails, including any that may contain personal data, remain on our systems for at least five years. The legal basis for this processing is the contract to provide the facilities requested. We may, at times, undertake some marketing to current and recent customers using personal data that we hold and the legal basis of legitimate interest.

Technical information containing personal data received in emails or from our website will only be used for statistical purposes and not deliberately to track or identify a person.

All staff personal data is stored in our paper files and our accounts system. We use this data principally to provide payroll and pension services. We delete the personal data of staff who have left us three years after the year they leave. The legal basis for this processing is the contract of employment or agreement to work as a volunteer.

We will not pass personal data to any other organisation except to undertake marketing on our behalf, or in fulfilment of our legal duties as an employer. We do not share our information with other organisations, but our website designers and hosts, along with other organisations that provide us with technical services, may have temporary access to personal data which they will handle in confidence and securely.

Keeping your personal information safe

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we hold.

Cookies

Our website uses cookies. Cookies are small text files that are placed on your computing device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the website. For further information about our use of cookies please see our Cookie Notice.

Your rights to your personal information

You have various rights in respect of the personal data we hold about you, including the right to ask us for a copy of the personal data we hold, to update or to stop processing your personal data. If you wish to know more about these rights, please visit the website of the Information Commissioner’s Office (ICO) at https://ico.org.uk. If you wish to exercise any of these rights or make a complaint, you can do so by contacting us at the address shown below. If we are unable to resolve your complaint you can make a complaint to the data protection supervisory authority, the ICO.

Contacting us

Please contact us at any time if you would like information, or to update your details, or ask to be removed from our lists. Our email is manager@cullomptoncommunitycentre.org.uk and our postal address is David Quinn, Manager, Cullompton Community Centre, Pye Corner, Cullompton, Devon EX15 1JX, United Kingdom. Telephone 01884 33265.

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